We understand many of you will be anxious and concerned about your personal wellbeing and getting the supports you need. While COVID-19 may only present as mild symptoms for many people, it can be life threatening for older people and people with disabilities who may have compromised immune systems or other health conditions.

Therefore, we are asking all of the CareSavvy community to work together to help contain the spread of COVID-19 and to keep everyone safe.
We urge all support worker to ask following screening questions to client before commencing the support:

a. Do you have any of the following symptoms: fever, chills, cough, sore throat, shortness of breath, runny nose, loss of smell or loss of taste or have you experienced once or several of these in the past 14 days? (YES/NO)

b.  Have you or been in direct contact with someone who travelled or returned from overseas or interstate in the past 14 days? (YES/NO)

c.  Have you been in direct contact with someone with suspected coronavirus (COVID-19)? (YES/NO)

If client answers “YES” to any of the question/s above, face to face support should not be provided and support worker must contact CareSavvy team right away to inform this.
Some other measures:

All support worker must do infection control training and submit the certificate to CareSavvy. Support workers cannot be providing services at the moment without having completed this training.

All support worker must use PPE (Personal Protective Equipment) while delivering the services. For information on use of PPE, visit department of health website here.

Infection control procedures should be practiced, including good hygiene practices and social distancing measures.

If you are concerned about your exposure to COVID-19 (Coronavirus), the Department of Health has a specific hotline to respond to your enquiries. 1800 020 080 (24 hours a day, seven days a week)

Above guidelines are recommendations only and they do not in any way replace government or medical advice.