Information on our Covid-19 response

Our Covid-19 Response

At CareSavvy, your safety is our top priority, especially during the challenging times presented by COVID-19. We understand the concerns surrounding personal well-being, particularly for older individuals and those with disabilities who may be more vulnerable to the virus.

To ensure the well-being of our community, we have implemented the following measures:

Screening Questions

We request all support workers to ask the following screening questions before commencing support

a. Do you have any of the following symptoms in the past 14 days: fever, chills, cough, sore throat, shortness of breath, runny nose, loss of smell, or loss of taste? (YES/NO)

b. Have you or have you been in direct contact with someone who travelled or returned from overseas or interstate in the past 14 days? (YES/NO)

c. Have you been in direct contact with someone with suspected coronavirus (COVID-19)? (YES/NO)

If the client answers "YES" to any of the questions above, face-to-face support should not be provided, and the support worker must immediately contact the CareSavvy team.

Additional Measures:

Infection Control Training:
All support workers must undergo infection control training and submit the certificate to CareSavvy before providing services.

Use of PPE (Personal Protective Equipment):
Support workers must use appropriate PPE while delivering services. For detailed information on PPE usage, visit the [Department of Health website] (https://www.health.gov.au/).

Infection Control Procedures:
Practice good hygiene and social distancing measures, including regular handwashing and maintaining a distance of 1.5 meters wherever possible.

Australian Government Fact Sheet:
Stay informed by referring to the [Australian Government Fact Sheet for Disability Support Providers and Workers] ( https://www.health.gov.au/).

Infection control procedures should be practiced, including good hygiene practices and social distancing measures.

Important Contact Information:

If you have concerns about exposure to COVID-19, the Department of Health has a dedicated hotline: 1800 020 080 (available 24/7)

Please note that these guidelines are recommendations and do not replace official government or medical advice. Your cooperation in following these measures is crucial to our collective well-being. If you have any questions or concerns, feel free to reach out to us. Stay safe and healthy.